For the convenience of our patients, we now offer services of direct billing to insurance providers. This means that you will not have to pay for your acupuncture services out of pocket. For patients requiring direct billing, please note that we need to predetermine your eligibility and coverage status. To do so, we need some basic information (name, date of birth, policy number, member id...) of the insured member and the family member who requires acupuncture services.
As the policy of different insurance companies varies, the time needed for such predetermination also varies. It is advised that you provide the basic information well before your first appointment. Consultation and acupuncture treatment can only be initiated after your eligibility is confirmed. Please also note that your insurance may only cover a portion of the required fee for acupuncture services, and that you are responsible for paying the rest of the balance out of pocket.